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Arrange a small appliance repair.

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Locate and buy spare parts

Arrange a small appliance workshop repair

Our workshop repairs small appliances such as Tassimo hot drinks machines, toasters, kettles, blenders and food preparation appliances, haircare products and coffee machines.

Note: you must call us before sending any appliance to our workshop.


Before you continue, it may help to read our FAQs first.

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The process explained

  • Please call 0344 892 8979 (or 0800 032 8833 for Tassimo) to book in your appliance, before sending it to us
  • You will be sent a letter by us to confirm the repair details
  • Carefully pack the appliance to avoid damage in transit
  • Attach a copy of our letter to the appliance. Please include a copy of your proof of purchase with the appliance
  • Post the package to the address on the letter and keep your proof of postage
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Special protection for your Bosch home appliances.

Warranties and charges

If the appliance is out of warranty you will need to send in the appliance and pay for the postage yourself. The repair will be chargeable. if the appliance is still under warranty, you can print one of the pre-paid labels below to send in the appliance. The label should not be used for bean-to-cup coffee centres - please call us to discuss repairs for these appliances.

Read our warranty terms and conditions

If the repair is chargeable, we will send you an estimate of what it will cost to complete the repair. If the repair is covered by our warranty, we will repair or replace the machine within 4-5 working days.

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Special protection for your Bosch home appliances.

Does your appliance need descaling?

Many appliances returned to our workshop simply require descaling as outlined in the manual. Always ensure your appliance is cleaned and descaled in accordance with the instructions.

Buy descalers
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Cleaning and care

Find out more about our tested and approved range of products.

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Register your appliance

Register your appliance so we can contact you with any important updates.

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Frequently asked questions

Find answers to the most common queries.

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Instruction manuals

You can download a pdf version of your instruction manual.

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My Account

Create an account to register appliances and buy from our store.
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Repairs from Bosch

Bosch engineers provide expert repairs for your appliance.
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Find a dealer

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