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Frequently asked questions.

Repair faults quickly and easily yourself.

Here you can browse the most common questions about Bosch appliances. You can search by product type or by your E-Nr (full-model) number.

Option 1:
Product selection

Select the category and family for your appliance.

To the tips

Option 2:
With the E-NR number

Enter the number (E-NR) or VIB of your appliance.

To the tips

Bosch Helpdesk

Faulty appliance? Is something not working as it should do? You'll find support for your own repairs, tips or, if the worst happens, a way of arranging a repair here.

  • Diagnosis
  • Help
  • Contact


If your appliance is no longer running as it should do, we can help here. It's highly likely that we already have a solution at hand for your problem. Choose your topic and our online help facility will offer you tips for dealing with it.

Help tips

This is where you can find out what the problem with your Bosch appliance is and practical tips for solving it yourself.

Problem Category:

Would you like more tips? We're happy to provide more help!

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Book a time for your repair directly online.

Book a time for your repair directly online.

You can book a repair appointment with a Bosch engineer near you directly online.

Book an appointment
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Speak to our product advisors

Speak to our product advisors

Our product advisors can give expert help on appliance programmes and features and also help you select a new Bosch appliance. Call us on 0344 892 8979* (options 3 and 4).

* calls are charged at the basic rate, please check with your telephone service provider for exact charges. Calls will be answered 24 hours a day. You can contact our specialist advisors Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.

More about product advice
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Cleaning and care

Cleaning and care

Bosch has a range of tested and approved cleaning products which help you keep your appliance looking good and performing at its best.

Discover our products
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Instruction Manuals

Instruction Manuals

Your instruction manual contains the information you need to operate and maintain your appliance. If you have lost your printed manual, you can download a pdf version from our website.

Download manual
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Repairs from Bosch engineers

Repairs from Bosch engineers

Bosch engineers are here to provide expert repairs for your appliance – both inside and outside of warranty. Find out more about our repair service and what we need to know before you contact us.

More about our repair service

Cleaning and care

Find out more about our tested and approved range of products.

Discover more

Register your appliance

Register your appliance so we can contact with any important updates.

Register now

Frequently asked questions

Find answers to the most common queries.

Browse FAQs

Instruction manuals

You can download a pdf version of your instruction manual.

Download now

My Account

Create an account to register appliances and buy from our store.
Register now

Repairs from Bosch

Bosch engineers provide expert repairs for your appliance

Find out more

Online store

Buy accessories, cleaning products and spare parts
Browse products

Dealer Locator

Find the nearest Bosch home appliance dealers
Find dealer
Online Survey