Use of cookies.

Our website uses cookies so you can place items in shopping baskets, book an engineer online and allow us to collect anonymous statistical data to help us improve the performance of the website. Ignore this message if you are happy to continue. Click the links below if you would like to view more information about the cookies we use and how to manage your settings.
Accept> Privacy policy> Change your cookie settings> More information about cookies
Book Bosch Customer Service now. Sit back and relax.

Service you can depend on.

Trust Bosch Customer Service to provide an expert repair service from Bosch engineers.


0344 892 8979
Book an engineer visit

Calls will be answered 24 hours a day, 7 days a week. Calls are charged at the basic rate, please check with your telephone service provider for exact charges.

Republic of Ireland customers please call (01) 4502655.

Top of page
Repairs from Bosch engineers

Repairs from Bosch engineers

Bosch engineers are here to provide expert repairs for your appliance – both inside and outside of warranty. Each repair is analysed in advance by our technical team and the original replacement spare parts likely to be needed for the repair are sent to the engineer in advance of the visit.*

*In some areas we may use approved service partners where the repair process may vary.

Top of page


Identify your appliance

If you need further assistance from Bosch Customer Service, we need the E-Nr number (full model number) and the FD number (production code) of your Bosch appliance. These details can be found on the rating plate of your appliance and we can help you locate the rating plate and the numbers we need.

Rating plate finder
Top of page


Check manual and online help

Many common issues can be easily solved with the correct advice. Our online FAQs and videos give you helpful hints and tips to keep your appliance performing at its best.

Download manual
Browse online help
Top of page


Book your appointment

You can book an engineer visit on a date that is suitable for you. You can view dates on our online booking system and book an appointment immediately.

Alternatively you can call our advisors 24/7 on 0344 892 8979* Republic of Ireland customers should call (01) 4502655

* Calls are charged at the basic rate, please check with your telephone service provider for exact charges. We may use an approved service partner in some remote areas

Book online
Top of page
Why use Bosch Customer Service?

Why use Bosch Customer Service?

Bosch Customer Service is here to provide you with award winning service throughout the lifetime of your appliance.

Bosch Home Appliances is part of BSH Home Appliances, winner of the 2016 Domestic and General Total Excellence and Quality Award.

Cleaning and care

Find out more about our tested and approved range of products.

Discover more

Register your appliance

Register your appliance so we can contact with any important updates.

Register now

Frequently asked questions

Find answers to the most common queries.

Browse FAQs

Instruction manuals

You can download a pdf version of your instruction manual.

Download now
Online Survey